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작성자 Dorthea
댓글 0건 조회 4회 작성일 26-06-25 08:45

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Clinical Governance & Oversight Team


At Signature Clinic, patient safety and of care are central to everything we do. Our & Team provides the leadership, systems, and oversight that ensure every aspect of our meets the highest clinical, ethical, and regulatory standards.


The team is directly involved in full compliance with national bodies — including HIW, HIS, CQC, and GMC — through robust monitoring, audit cycles, policy development, and evidence-based practice. This includes preparation for inspections, continuous quality assurance, and reporting across all clinical .


We risk management, incident review, workforce standards, and ongoing service across every clinic location. Each member of the & Oversight Team brings in healthcare quality, regulation, and leadership, working together to maintain safe, effective, and compassionate patient care at all times.


Director


Mr Mark Gorman


Mr Mark Gorman (GMC No. ) is a consultant plastic surgeon and Medical Director at Signature Clinic, bringing over a decade of in aesthetic and surgery to the oversight team. He from the of Manchester and holds of the Royal College of Surgeons in (FRCS Plast), alongside membership of BAAPS, BAPRAS, and the International of Aesthetic Surgery.


His clinical career spans both NHS and independent practice, a departmental lead role in facial plastics at Salford Royal NHS Trust. He holds advanced academic qualifications across microsurgery, skin cancer, and education, and is in national and international . He also serves as non-surgical lead for the UCL Aesthetics Masters programme.


As Medical Director, Mr Gorman provides senior clinical across Signature Clinic’s services, all patient care and governance processes meet the highest professional standards. His role within the governance team on upholding the safety, quality, and integrity that sit at the heart of everything we do.


of Clinical Services


Valerie Taylor


Valerie leads the operational delivery of clinical services across all Signature Clinic locations, ensuring care that is safe, effective, and . With deep experience in quality, service improvement, and compliance, she oversees activity, workforce standards, and operational assurance across the organisation.


Her career demonstrates strong and increasing responsibility, with proven expertise in stakeholder engagement, team performance, and the set-up and delivery of . She brings a strong of both and secondary care and plays a key role in budget and operational ownership.


adopts a consultative, approach to leadership and ensures clinical quality remains central to all service delivery. A fully qualified Nurse with extensive and ITU experience, she combines frontline with robust management skills to drive high-performing, safe, and continuously improving services.


Chief Officer


John Fairhurst


John leads clinical governance, patient safety, and regulatory assurance across Signature Clinic. With over 17 years of and senior clinical leadership experience, he compliance, incident and risk management, clinical policy, and audit activity across all sites.


Qualified in Operating Department Practice and with an Honours Degree in Leadership, John is also a Chartered and full member of the CMI. He is currently an MBA to further his strategic and operational .


John works with and operational teams to ensure Clinic meets — and — the set by HIW, HIS, CQC, GMC, and other regulators. His focus is on accountability, continuous improvement, and delivering consistently safe, high-quality care.


Patient Manager


Manjit Gill


Manjit leads the development and delivery of Clinic’s experience strategy. She monitors patient feedback, coordinates service-improvement initiatives, and ensures every receives communication and care throughout their journey.


With a strong background in patient engagement and quality, Manjit works closely with clinical and teams to review feedback, themes, and into . She teams in consistent standards, communication pathways, and that dignity, respect, and personalised care.


Manjit the collection, analysis, and reporting of experience data, findings are shared transparently and used to inform governance discussions and operational . She plays a key role in shaping training, patient-facing materials, and processes that clarity, accessibility, and patient .


Working across all clinics, she champions a culture of openness, responsiveness, and learning. Her to amplifying the voice ensures that services evolve in line with needs, expectations, and best practice— safe, positive, and patient experiences.


Manager


Kelly Ellis


Kelly Signature Clinic’s complaints process, are managed promptly, fairly, and in line with expectations. With strong experience in relations and governance, she leads thorough investigations, coordinates timely responses, and ensures clear, compassionate with throughout the .


Kelly works with and administrative teams to gather evidence, review care pathways, and identify opportunities to strengthen practice. She analyses themes and trends across complaints, into governance and improvement initiatives. Her work plays a key role in driving learning, enhancing patient experience, and teams remain and reflective.


Dedicated to and continuous improvement, Kelly ensures that Signature Clinic’s handling remains open, fair, and with national and healthcare best practice. Her measured, approach both patients and staff, the organisation to respond to concerns with integrity, consistency, and to better outcomes.


Senior Nurse & and Control (IPC) Lead


Leeanne Fairhurst


Leeanne provides senior leadership across Clinic’s nursing workforce and serves as the organisation’s IPC Lead. With a background anaesthetics, health visiting, education, and service development, she oversees staff training, competency frameworks, and clinical .


As IPC Lead, she and monitors infection policies, leads audits, and supports safe, hygienic across all clinics. She is currently completing a in Infection & Control, further strengthening her expertise and in this specialist area.


plays a key role in activities, contributes to assurance, and continuous across all clinical settings. Her commitment to safety and evidence-based practice underpins her and helps maintain high standards of care throughout the .


Manager & Health and Safety Lead


Dhiren Varand


Dhiren oversees operational across multiple clinic sites and leads Signature Clinic’s health and safety . He ensures all environments meet requirements, inspections, and maintains safe, efficient, and clinical for patients and staff.


With a strong background in and commercial operations, Dhiren brings senior management experience from roles Manager, Head of Operations, Hospital Manager, Manager, and Area . His expertise spans multi-site leadership, coordination, and service delivery.


He works with clinical and administrative teams to uphold high in safety, facilities management, and regulatory . Known for his proactive and solutions-driven approach, Dhiren drives consistency, resilience, and ensures operate to the highest standards of safety and efficiency.


Human Resources Manager


Roksana Szewzyk


Roksana leads the HR at Signature Clinic, driving safe recruitment, compliance, and the development of a skilled, supported, and high-performing team. She oversees policies, onboarding, pathways, and performance processes, the organisation a strong, aligned with regulatory expectations.


Her background includes experience as HR and Compliance at Signature Clinic, giving her a deep understanding of governance, safeguarding requirements, and standards. Alongside her HR leadership role, she brings additional expertise from her as Head of Recruitment at Y1 Capital, strengthening her in talent acquisition, strategic workforce planning, and multi-site support.


is known for her structured, approach to people management, balancing with accountability to maintain safe, effective, and compliant services across the organisation.


Group Pharmacist


Anjana Odedra


Anjana serves as Signature Clinic’s Group Pharmacist, expert oversight of management, prescribing governance, and pharmaceutical safety across all clinic locations. She ensures robust systems are in place for safe storage, handling, and of medicines, and supports clinical teams with evidence-based guidance on prescribing, formulary use, and safety.


With extensive in both clinical and community pharmacy, Anjana plays a key role in policy development, controlled drugs compliance, and audit activity. Her work strengthens regulatory assurance and supports safe, effective pathways for all .


Anjana closely with medical, nursing, and operational teams to high of pharmaceutical practice, reduce risks, and promote a culture of accuracy, accountability, and improvement in medicines .


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